Royole
Corporation ("Royole") and its affiliates place great importance on
the protection of user data. Please read, understand, and agree to this Privacy
Policy before using any of Royole's products and services.
Our
Privacy Policy covers questions in the following areas:
l What
kind of data we collect
l How
we collect and use your data
l Data
sharing and security and the protection of the data of minors
l Scope
of the Privacy Policy and its revision
1.
What kind of data we collect
We collect two kinds of data from you:
your personal data and your non-personal data. Personal data refers to
information that could be used to identify someone when used alone or when used
with other data. Non-personal data refers to information that does not have a
direct connection with any specific person.
When you
interact with Royole, you might be required to provide some personal data that
is necessary for using our basic products and services per agreement. This
personal data could be combined with other data to be used for improving our
products and services.
The
following are types of personal data that may be collected by Royole and
examples of how we use it.
1. Collection
of personal data
l When
you create a Royole account, download and update Royole software, sign up on
the Royole platform, participate in online surveys, or participate in other
interactions with Royole, we could require you to provide personal data,
including but not limited to your name, telephone number, email address, and
postal address.
l When
you purchase Royole products and services, we will collect the related personal
data, including but not limited to delivery details, bank account number,
credit card details, billing address and other financial information, and
records of contact and communication.
l When
you use Royole mobile devices for the first time, your mobile user ID
information, mobile device unique identifier, and the general geographical
location of your device will be sent to Royole. The collection of the above
information could also occur when you update the system or software or when you
restore the factory settings.
2. Use
of personal data
Royole
will strictly follow the contents of this Privacy Policy and its updates when
using your personal data. Your personal data will only be used for the purposes
that you confirmed and agreed to when it was collected. We will ask for your
consent in advance if there is a need to use it for any other purpose.
The personal
data we collect will be used when providing you with Royole products and
services, processing your orders, or fulfilling your contract with Royole in
order to ensure the functions and security of our products and services, to
verify your identity, or to prevent and investigate fraud or other
inappropriate situations.
The
personal data that we collect will be used when communicating with you. For
example, we will send you a notice right away when there is an update or
release of Royole products or services.
The
personal data that we collect will be used for personalized product design and
for providing you with more considerate service. For example, as part of our
service, we recommend or display content and ads specially created for you, or
it may be used for research.
If you
participate in a drawing, contest, or similar promotional event held by Royole,
we will use the personal data you have provided in these events.
Your
mobile device user identification data, mobile device unique identifier, and geographical
location can be used to activate your warranty repair service and specific
software licenses, and it can also be used to invite you to participate in
surveys. We will also use this information to improve our products and to
analyze our business efficiency. However, we will not use this information to
track your location.
For the
purpose of operating and improving Royole's technologies and services, we will
automatically collect and use your non-personal data to help us provide a
better user experience to you and to raise the quality of our services.
The
following are types of non-personal data that may be collected by Royole and
examples of how we use it.
1.
Collection of non-personal data
When you
create a Royole account, download and update Royole software, sign up on the
Royole platform, participate in online surveys, or participate in other
interactions with Royole, we will collect information such as your occupation,
language, postal code, area code, and the time zone in which Royole products
will be used.
In terms
of information related to usage habits and problem discovery, we will
anonymously tabulate usage situations to help improve product functions,
meaning that we will collect information related to your habits of using the
Royole website, products, and services. When you experience an abnormal system
exit or crash, we will collect information about your device's current
environment to help you diagnose the problem.
In terms
of information related to server-end records, when you use products such as the
browser, Royole will collect information related to your server-end records,
such as the data related to user actions such as uploading, downloading,
syncing, and browsing. This data is considered non-personal data.
In terms
of information used by cookies and other technologies, Royole's website, online
service, interactive programs, and advertising could use cookies and other
technologies such as pixel tags and web beacons to collect and store your
non-personal data.
In terms
of log data, when you access Royole servers, our servers will automatically
record certain types of log data. This server log data can include the
following information: IP address, browser type, browser language, referral source
page, operating system, date/time marker, and click stream data.
2. Use of
non-personal data
The
non-personal data that we collect in terms of occupation, language, postal
code, and area code can help us better understand user behavior and help us improve
our products, services, and advertising.
We can
use the statistical data we get through analysis to continuously improve the
operating experience and operational performance of our products and services
and to fix problems and improve functional design.
The
information that we collect through the use of cookies and other technologies
(such as pixel tags) will be used to provide a better user experience and to
raise our overall service quality. For example, by saving your language
settings, we can provide you with service in your preferred language. We can
use pixel tags to make sure emails are sent to users in a readable format and
to tell us whether or not the email we sent has been opened. We can use this
information to be able to send fewer emails to users or to not send email to
users at all.
You can
update your own personal data or ask us to delete your personal account unless
there is a requirement to save this data due to legal reasons. When updating
your personal data, we may require you to first verify your identity before
processing your request.
We may
refuse certain requests that are tediously repetitive, that require too many
technical resources, that threaten the privacy of others, or that are very
impractical.
We will
provide this service to you free-of-charge as long as allowing you to access
and revise the data does not occupy too many of our resources. We strive to
improve and maintain our services to protect data from being accidentally or
maliciously destroyed. Therefore, after you delete data from our server, we may
not be able to immediately delete this data or its remaining copies from the
server it is being used on, and we may not be able to delete the corresponding
data from our backup systems.
Except where clearly stipulated elsewhere
in this Privacy Policy, we will keep your personal data strictly confidential
and will not share it with any third party. You hereby authorize us to share
your personal data with third parties without asking for your consent in the
following situations:
In the situation where it is required by
law, legal proceedings, lawsuit, or the public and government authorities, we
may share your personal data with the designated third parties.
We may provide personal data to our
affiliates or other trustworthy companies or individuals so that they can
process this personal data on our behalf. We require the abovementioned parties
to agree to process this personal data according to our rules and Privacy
Policy and according to any other applicable confidentiality or security
measures.
If we are involved in business
transactions such as reorganization, merger, or sale, we may disclose your
personal data to the transacting party for the purposes of the business transaction.
As required by business needs or the
protection of users, we may reasonably share a summary of non-personal data
with the public or with partners in order to display the overall advantage of
using our products or services.
We strive
to provide protection to Royole's users and prevent the data that we save from
being accessed, tampered with, disclosed, or destroyed without authorization.
We take the following specific measures to accomplish this:
We use
multiple types of technological means to encrypt many services.
We review
our methods of data collection, storage, and processing (including physical
security measures) to prevent all types of systems from being accessed without
authorization.
The only
persons we allow to access the personal data are Royole employees and the
employees of authorized processing service companies who help us process
personal data and therefore need to come into contact with this data. They are
required to fulfill strict contractual confidentiality obligations, and if they
do not fulfill these obligations, they may be prosecuted according to law or
their relationship with Royole may be terminated.
The
security of your data is very important to us. Therefore, we will constantly
strive to guarantee the security of your personal data and implement security
measures such as full-course encryption of storage and transmission processes
to make sure your data is not accessed, used, or disclosed without
authorization. Also, no one has the authority to access the specific contents
of certain encrypted data other than the users themselves.
Royole
place great importance on the protection of the data of minors. We recommend
that minors encourage their parents or guardians to read this Privacy Policy,
and we also recommend that minors seek the permission and guidance of their
parents or guardians before submitting personal data.
Our
Privacy Policy is not applicable for third party products and/or services.
Royole products and services may contain products and services of third
parties, so when you use the third party products or accept third party
services, they are able to obtain your data. Therefore, we would like to remind
you to read the privacy policies of these third party companies.
Royole
reserves the right to occasionally update or revise this Privacy Policy. Royole
will send change notices to you through different channels, including making an
announcement on the main website or sending you a separate notice (such as an
email notice) to remind you about any change to the Privacy Policy.
If you
have any questions, opinions, or suggestions, please contact us by sending an
email to contact@royole.com.
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