Why is the Moon Box getting hot when I am using it?
It is normal for the Moon Box to feel hot when in use. The Moon Box is equipped with a sensor that turns your Moon off if the temperature reaches a level that could cause damage. To avoid overheating it is important that you ensure proper ventilation around the Moon Box while using. Do not stack anything on your Moon, do not put your Moon Box in your pocket, under a blanket, or in a bag while in use. In the rare circumstance that the Moon Box does turn itself off to prevent damage, let it cool down, and then simply restart.